Notice of Non-Discrimination and Accessibility

Promise Home Services, Inc. DBA Promise Care at Home complies with applicable Federal civil rights laws and prohibits discrimination on the basis of race, color, national origin, age, disability or sex (the definition of sex is broadly defined to include “gender identity”) in its health programs and activities. Promise Home Services, Inc. DBA Promise Care at Home do not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Promise Home Services, Inc. DBA Promise Care at Home provides language assistance services, which may include translated documents or oral interpretation free of charge and in a timely manner when necessary to provide meaningful access to individuals with limited English proficiency (LEP).

If you need these services, please request assistance from staff. If staff is unable to assist you, please contact the agency Section 504/1557 Coordinator:

Tammy Kinsler, RN
Promise Home Services, Inc. DBA Promise Care at Home Section 504/1557 Coordinator
Mailing Address: PO Box 415
Physical Address: 2107 W State Rd 28
Frankfort, IN 46041
Phone: 765-659-4663
Toll Free: 877-557-7664
Fax: 765-659-5355
Email: admin@promisehomeservices.com

It is against the law to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance. If you believe that a Promise Home Services, Inc. DBA Promise Care at Home has failed to provide these services or has discriminated on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, fax, or email within 60 days of the date you become aware of the alleged discriminatory act with the above mentioned Sections 504/1557 Coordinator. If you need help filing a grievance, the Sections 504/1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, DC 20201
Phone: 1-800-368-1019
TDD: 1-800-537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-877-696-6775.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-696-6775.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電1-877-696-6775。

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-696-6775.

Let op: Als u het woord Pennsilfaanisch Deitsch, taalkundige diensten kosteloos voor u beschikbaar zijn. Bel 1-877-696-6775.

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم .1-877-696-6775

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-877-696-6775 번으로 전화해 주십시오.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-877-696-6775.

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-877-696-6775.

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-877-696-6775 まで、お電話にてご連絡ください。

Let op: Als u het woord Deitsch, taalkundige diensten kosteloos voor u beschikbaar zijn. Bel 1-877-696-6775.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-877-696-6775.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-877-696-6775.

ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾਵਾਂ, ਮੁਫ਼ਤ, ਤੁਹਾਡੇ ਲਈ ਉਪਲਬਧ ਹਨ. 1-877-696-6775 ਤੇ ਕਾਲ ਕਰੋ

ध्यान: यदि आप मुफ्त सेवाएं, सहायता, भाषा हिन्दी बोल, उपलब्ध हैं। कॉल 1-877-696-6775 है।